Overdue Debt
If your obligation has not been repaid on time, it may be classified as overdue debt. Our goal is to find a solution adapted to your circumstances. We operate on the basis of ethics, transparency and applicable law.
Requirements for activities in overdue debt settlement
Information on overdue debt settlement
Details of the collection company contracted for debt settlement
Debt restructuring
You can arrange restructuring by:
- submitting a request in your Personal Account;
- writing to the Company’s email info@kredyt-kapital.com.ua.
* Conditions for restructuring of consumer credit agreements concluded before 24 February 2022 (under Law of Ukraine No. 3156-IX dated 10.06.2023): the applicant must meet the conditions and criteria set by the Law of Ukraine «On Consumer Lending»; documents are sent to the Company’s email.
Important
The most options for resolving a case are available at an early stage.
Special categories of clients
We operate in accordance with regulations on the protection of certain categories of persons: persons in difficult life circumstances, under special legal protection, and others specified in legislation. In such cases an individual approach is possible.
Applicable law: Operations comply with applicable regulations, including rules in force under martial law.